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2010/04/22

CBT Nuggets Help Desk Institute HDI Desktop Support Technician DST (1 cd)

CBT Nuggets Help Desk Institute HDI Desktop Support Technician DST (1 cd)

Do you have the interpersonal helpdesk skills employers want?
Desktop Support Technician (DST) certification from the Helpdesk
Institute (HDI) says you do. Desktop support is a fascinating
technical challenge, but youll need to go beyond the techy
details if you want to be a successful support technician.
Employers expect you to have plenty of customer relation soft
skills as well.

Whether youre new to desktop support or building on other
certifications youve eaed like Microsofts MCDST or MCITP:
Desktop Support Technician DST certification sets you apart
as a well rounded technician with the soft skills employers covet.

cbtnuggets/webapp/product?id587

BUY CBT Nuggets Help Desk Institute HDI Desktop Support Technician DST (1 cd) 15$

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