Butterworth Heinemann The Conductive Organization Building Beyond Sustainability Apr 2004 eBook Library

Butterworth Heinemann The Conductive Organization Building Beyond Sustainability Apr 2004 eBook Library
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An organizations culture lies at the heart of its ability to perform. In the knowledge economy, new rules are emerging and organizations must rethink how they will compete by leveraging their tacit knowledge their intangible assets in order to create and sustain a strategic advantage. In this book, Hubert Saint Onge and Charles Armstrong, two corporate leaders who have been in the forefront of using knowledge management to gain strategic advantage, focus on knowledge based customer relationships, innovative inteal structures, and self initiated leaing cultures, in order to explain the building blocks thatmust be in place to create and sustain a knowledge based culture within organizations a culture that they argue is integral to a high performance organization.

An organizations culture lies at the heart of its ability to perform. In the knowledge economy, new rules are emerging and organizations must rethink how they will compete by leveraging their tacit knowledge their intangible assets in order to create and sustain a strategic advantage. In this book, Hubert Saint Onge and Charles Armstrong, two corporate leaders who have been in the forefront of using knowledge management to gain strategic advantage, focus on knowledge based customer relationships, innovative inteal structures, and self initiated leaing cultures, in order to explain the building blocks thatmust be in place to create and sustain a knowledge based culture within organizations a culture that they argue is integral to a high performance organization.

This book provides a blueprint for creating and leading organizations with strong knowledge based cultures to achieve breakthrough performance. Using the idea of conductivity, the authors describe the successful organization of the future as one that increases the quality and flow of knowledge within the organization and within its network of suppliers, customers, and other collaborators. The narrative is based on the thoughts, experience, and models of Hubert Saint Onge and Charles Armstrong,who have successfully led high performance companies in the financial services sector and the engineering and manufacturingsector. Each chapter includes practical examples from their experience and from other successful leaders.

Hubert Saint Onge has been named one of the top ten knowledgemanagement practitioners inteationally (Forbes)
S.A. Armstrong, a manufacturing company run by co author CharlesArmstrong, has been cited as one of the most innovative knowledge era companies in North America
Filled with real life stories of how both authors have implemented their ideas in the banking, insurance, and manufacturing industries
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